TRUSTED BY 80,000+ NEW ZEALAND WOMEN
Outstanding Customer Service & Care
I had a question about returns and got a reply within minutes. The team was so kind and patient they really care about their customers. My order arrived right on time and exceeded expectations!
Jessica
4 days ago
Fast Delivery & Exquisite Packaging
Fantastic experience with Emma & Charlotte! My order arrived quickly, beautifully packaged, and the quality exceeded my expectations. I'll definitely shop here again!
Ruby
1 day ago
Exceptional Quality & Beautifully Made
I'm so happy with my order from Ivy & Grace! The quality is amazing, and every detail feels carefully made. Great service too, Highly recommend!
Willow
4 hours ago
Worth Every Penny
I was hesitant to spend $200 on a dress from a boutique I hadn't tried before, but I'm so glad I did! The quality is exceptional, and the fit is absolutely perfect. Thank you, info@emmandcharlotte.com!
Sarah
2 hours ago
Perfect Fit & Luxurious Comfort
The fit is absolutely perfect, and the fabric feels incredibly soft against the skin. You can really tell it's made with attention to detail and comfortable yet stylish. I've already received compliments, and I couldn't be happier with my purchase!
Ashley
3 days ago
COMBINE & SAVE EXTRA 10%
COMBINE & SAVE EXTRA 10%
Some dreams start with a crazy idea. β¨
When Charlotte opened Emma & Charlotte, she had one dream: to create a little corner of Wellington where every woman felt truly seen, and completely at home.
Because of you, that dream grew bigger than we ever imagined. π€
To say thank you, everything is up to 60% off across the store.
COMBINE & SAVE EXTRA 10%
FAQs
Yes! We offer free shipping on all orders within New Zealand. Because every order deserves to arrive with a little extra love from Wellington.
Orders within New Zealand are typically delivered within 3 to 5 business days. Once your order has been dispatched you will receive a confirmation email with your tracking number. You can follow your order in real time via our Track Your Order page.
We offer a 30 day return policy. If you are not completely happy with your purchase, simply contact us at info@emmaandcharlotte.com within 30 days of receiving your order and we will guide you through the return process. Items must be unworn and in original condition with tags attached. For full details please visit our Return Policy page.
If your order hasn't shipped yet, we'll do our best to accommodate changes or cancellations. Reach out to our support team as soon as possible for assistance.
If you experience any issues or have questions, do not hesitate to reach out to us directly at info@emmaandcharlotte.com Charlotte and Emma personally read every message and will get back to you within 24 hours, Monday to Saturday.